Turn your on-hold time into a chance to connect
When your customers call, they are already listening, but do they hear the same music over and over, or even worse, silence? Instead, create professional messages that highlight your latest marketing campaigns and pique their interest in your new products or services.
Our latest product, While You Wait, helps you do just this. Using the latest AI technology, it helps you write and produce professional messages in minutes, keeping your customers engaged while they wait.
From friendly welcome messages and seasonal greetings to information about your latest products and professional voicemail messages, our platform handles it all with ease. Not only this, it also produces them in the format your phone system requires.
With a wide variety of voices and backing music to choose from, you can match your messages to your business’s personality, keeping your brand consistent and your customers informed.
With prices starting from £20* a month, we have two packages available:
- Fully managed – we will take the time to understand your business and provide tailor-made messages that suit your needs. All you have to do is tell us about your latest promotional campaigns, and we’ll do the rest.
- Self-managed – we know that sometimes it might be easier for you to manage your messages yourself. Our self-managed platform lets you do just that. You will receive initial training, and then While You Wait will help you to compose your messages, while the simple portal makes it easy to select the most suitable voices and backing music.
Want to know more? Our demo page is a great place to start. Here you can explore sample voices and music tracks, and discover how While You Wait can transform your customer on-hold experience.
Email us on enquiries@cambridgetelecom.com or call 01223 661636 to find out more about our packages.
*prices start from £20 ex VAT a month. Speak to our team today for full details of our pricing structure.
